Store & Orders

How do I place an order?

Has my order gone through?

How can I cancel my order?

Do you deliver to my country?

Why do shipping costs vary in price?

My order is stuck at customs. What should I do?

What is the Kainero Store?

How can I change my shipping address?

Can I share products from the Kainero Store to earn Kainero credits?

I have received the wrong product or quantity. What should I do?

Can I buy products from Kainero Store?

Can I modify my order after it has been placed?

Where is my order?

My tracking link doesn’t work. What should I do?

What is the delivery time?

I have received a damaged or defective product. What should I do?